FERPA at WVU
Are you a parent? Learn about FERPA and how you can gain access to your student’s records.
Need your refund fast? Learn how to deposit financial aid funds directly to your bank account.
Paying through the STAR system is convenient and easy for students. Learn more here.
Need help paying online or requesting a paper bill? Learn more here.
Still need assistance? Check out our FAQ’s and contact information here.
Are you a Potomac State College or WVU Tech student? Access your campus page here.
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Office of Student Accounts
B-33 Stewart Hall
P.O. Box 6003
Morgantown, WV 26506
Hours: 8:15 a.m. – 4:45 p.m.
Make a Payment
Students are encouraged to pay their account online through the STAR Information System. This service is available at http://www.mix.wvu.edu.
The accounts receivable information from STAR will give you real-time information about your account. You will be able to view all current charges and see payments applied to your student account as well. You will also be able to view all your anticipated credits from financial aid and other third-party sources.
Payment for charges posted to your student account can be made by electronic check or credit card (VISA, MasterCard, or Discover). American Express and Diner’s Club are also accepted, but by web payment only. Paying online is secure, convenient, and best of all, it’s free!
NOTE: WVU assesses late payment fees for all accounts that do not meet payment deadlines. Late fees are also assessed monthly on unpaid balances. Click here to view payment deadlines.
Pay Using the Web
To view your student account information:
- Sign on to Mountaineer Information Xpress (MIX) at http://www.mix.wvu.edu using your MIX ID and password.
- Click on the “STAR” tab
- Click on the “Star Information System” link
- Click on the “Student Services, Housing, and Financial Aid” link
- Click on the “Student Accounts” link
- Click on the “Electronic Bill by Term/Make Payment” link
- Select the Term and scroll to the bottom and click “Make an Electronic Payment”
If you need help making an electronic payment through STAR, please see our tutorial.
Alternately, students can also log on to STAR directly at http://star.wvu.edu. Simply substitute your WVU Student ID# in place of your MIX username when logging in.
NOTE: When making a debit card payment, many banks have a daily debit limit that can prevent a web transaction on STAR from processing. In such an event, students are responsible for making payment by another means by the payment deadline if they wish to avoid late penalties. Students may experience a blank payment page when trying to submit their payment. If paying by debit card, this means the card has been declined, most likely because of the daily limit.
Pay By Mail (Check or Money Order)
If you are receiving a paper bill, a return envelope is provided with your billing statement for your convenience. Please return the remittance stub with your payment. If you are using a “Bill Pay” service through a personal bank account, please allow 7-10 business days for your payment to be received and processed by our office.
Please be sure to write your Student ID number on all check payments.
Pay In Person
You can pay any of our cashiers in person. Our permanent location is on the ground floor of Stewart Hall (B-33) just inside the Prospect St. entrance. You can also make payment at our cashier satellite office at the Evansdale Residential Complex on the ground floor of Bennett Tower.
Third-Party Sponsor Payment
If a third-party is paying on your behalf and requires a University invoice, please provide documentation indicating the third-party address and authorized amount to be billed and return this documentation to Student Accounts prior to the first day of the term in question. If your sponsor is not paying all of your charges, you are responsible for payment of the difference by the due date. If payment is not received for your share of the charges by the due date, a late penalty will be assessed. If your employer is reimbursing you after completion of your course work, your fees cannot be deferred and you must pay the amount due by the due date. Please see our Third-Party Billing section for more details.
Forms of Payment Accepted
- Personal Check (made payable to West Virginia University)
- Money Order
- Cashier’s/Bill Pay Check
- American Express (web payment only)
NOTE: WVU does not accept two-party checks