Refund Due to Overpayment
Once a student has paid the balance on their student account, their e-bill should show a zero term balance. If the balance is negative due to excess financial aid or over-payment, then that balance will be refunded to the student. Student Accounts strives to send refunds to students as fast as possible. Listed below are the options to receive a refund.
- Credit Card - If your most recent payment was a credit card transaction, we will refund it to that card
- E-Check - If your most recent payment was an e-check, we will refund the balance to your checking account. There is a 14 day waiting period on all checks to guarantee clearance.
- E-Refund - If your most recent transaction was financial aid, cash, or paper check, then E-Refund is the fastest way to get your refund. Your funds can be transferred to any US bank of your choice by signing up for E-Refund. Refunds after June 28, 2016 will be processed in a new E-Refund portal available for sign-up in mid to late June. Keep checking our website for further notice. For refunds expected in May or June, click here to sign up.
- Paper Check - If none of the above options apply, we will mail you a paper check made payable to the student. The check will be mailed to the local address on file in the STAR system. This process can take up to 14 business days.
Refund Due to Withdrawal
Students who drop one or more classes during the first
week of the semester (Fall and Spring) or first two days of the applicable
Summer Term shall be eligible for a full reduction of tuition and fees of the
dropped class(es) if the remaining tuition and fee assessment falls below
full-time. After the last day to add or
drop classes for the appropriate term
(see below) students must fully withdraw from the university to receive a
reduction in tuition and fees.
Grad Guard Tuition Insurance
At West Virginia University we understand that the investment you and your family make in tuition and fees is a significant one which can create a financial hardship if you are unable to complete your classes and are not eligible for a full refund of tuition and fees. Therefore, we are pleased to make available the Tuition Refund Insurance plan to help protect your education investment. Tuition Refund Insurance, provided by GradGuard™, can help refund your tuition, fees, and room/board charges, up to the annual policy limits, if you are unable to complete the semester due to a covered medical reason. This insurance program complements and enhances WVU's refund policy described below.
For additional information, including coverage details and exclusions, please visit GradGuard or call GradGuard at 888-541-4843.The last day to add Grad Guard for the 2016-17 academic year is August 16, 2016.
Students that drop a summer class after the add/drop period (2nd day of the session) for that session will not be eligible for a reduction in tuition and fees for that class. The student will have to completely withdraw from all same summer term classes and do so within an eligible time period according to the Reduction Schedule below. Once a refund is awarded it is refunded by the same means as the an over-payment refund.
Students who drop one or more classes during the first week of the semester during a full Fall or Spring term shall be eligible for a full reduction of tuition and fees of the dropped class(es) if the remaining tuition and fee assessment falls below 12 credit hours for undergraduate students or 9 credit hours for graduate students. After the last day to add or drop classes students must fully withdraw from the university to receive a reduction in tuition and fees. Shortened duration classes must be dropped before the start of the class to receive a reduction. Once a refund is awarded it is refunded by the same means as the an over-payment refund.The chart below shows the percentage refund based on date dropped.