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First Day® Complete

WVU has partnered with Barnes & Noble to provide undergraduate students with rented course materials at a lower, flat-rate price before the first day of classes. Undergraduate students will receive email notifications from Barnes & Noble with specific instructions. The cost of the program will automatically be added to their spring charges. Students can choose to opt out of the program for the spring 2025 semester from December 9, 2024 through January 24, 2025.

Full details for students (including FAQs) can be found below. Faculty members can find more FAQs on the WVU Faculty First Day® Complete FAQs webpage.

How it Works

After registering for classes, the bookstore will begin preparing your course materials. Before the start of a new semester, you will be sent a series of emails allowing you to select your fulfillment preference and be notified when your materials are ready.

Not wanting to participate in the program for spring 2025? You can opt out through January 24, 2025 at 11:59 pm Eastern.


Program Cost Per Semester

Full-Time Student Part-Time Student
$360
12 or more credit hours per semester 		$168
11 or fewer credit hours per semester

  1. STEP 1

    Register for Classes

    After registering for classes, you will be automatically enrolled into the program. Once you've selected your courses, the bookstore will start preparing your order.

  2. STEP 2

    Verify Your Order

    One month before the first day of class, you will receive an email to verify your order and select your fulfillment preference (pickup or delivery).

    Verify Order

  3. STEP 3

    Receive Your Materials

    When your order is ready for pickup or shipping, you will receive an email letting you know. Your digital materials will automatically be available in eCampus.

    Any students with course materials outside of eCampus will receive a unique access code via email or a paper card (depending on publisher delivery method) to access their content.

Frequently Asked Questions

Faculty members can find more FAQs on the WVU Faculty First Day® Complete FAQs webpage.


About First Day® Complete

First Day® Complete is a course materials fulfillment program for undergraduate students that lowers the cost of course materials and ensures students have access to their required course materials before the first day of class. Instead of purchasing materials a la carte, students will receive all their materials on a rental basis for a flat fee of $360 for full-time and $168 for part-time students, which will be added to their WVU MyAccount.

Physical textbooks will be conveniently packaged and provided to students on a rental basis, and digital materials will be delivered directly within eCampus. Health Sciences Center students with digital course materials outside of eCampus will receive a unique access code via email or a paper card (depending on publisher delivery method) to access their digital content. Students are automatically enrolled in the program and have the option to opt out by a specified date.

  1. Students register for classes and the WVU Bookstore will start preparing their course materials.
  2. Approximately one month before classes begin, students will receive an email from Barnes & Noble College (BNC) to their MIX email. This email will ask them to confirm their course materials and choose how they want them delivered, either for in-store pickup or direct shipment.
  3. Students will receive another email to their MIX account once their order has been shipped or their materials are ready for pickup.
  4. Digital materials will be delivered within eCampus. Any students with course materials outside of eCampus will receive a unique access code via email or a paper card (depending on publisher delivery method) to access their content.
  5. Because most materials will be provided as rentals, unless otherwise specified, materials must be returned to the WVU Bookstore at the end of the semester.

This program is available to full-time or part-time undergraduate students on the Morgantown, Beckley and Keyser campuses. 

Graduate and professional students are not included in this program and are responsible for purchasing their required course materials. High school ACCESS students are also not included in this program.

The program provides all required textbooks, lab manuals, access codes and digital textbooks to undergraduates on a rental basis.

Because First Day® Complete provides materials on a rental basis, students are responsible for purchasing consumable course supplies that cannot be returned and reused, such as lab goggles, dissection kits, molecular model kits, engineering kits or nursing kits.

First Day® Complete is an equitable access program that makes getting textbooks easier for students. Students will receive their textbooks by the first day of class, and they will save an average of 35-50% on the cost of textbooks.

All undergraduate students will be automatically enrolled in the First Day® Complete program and have the option to opt out of the program each semester beginning 30 days before the first day of class.

Any course, whether online or in-person, that an undergraduate is enrolled in is part of First Day® Complete.

No. This program is for undergraduate students only. Graduate and professional students will be responsible for purchasing their required course materials.

Ordering and Payment

The cost of the program for full-time students is a flat rate of $360, and the cost for part-time students is a flat rate of $168. Most materials are provided on a rental basis, unless otherwise specified.

This charge will be included in their WVU MyAccount bill.

If students choose to opt out, they will be responsible for purchasing their required course materials through the WVU Bookstore or other sellers.

Students will receive emails from Barnes & Noble College (BNC) reminding them to verify their orders. If they do not opt out, their materials will be held at the WVU Bookstore, and their WVU MyAccount will be charged.

Yes. If a student does not opt out, their course materials will be held at the WVU Bookstore, and their WVU MyAccount will be charged.

If a student adds a class, BNC will email instructions to their MIX account, prompting them to select a delivery preference for required course materials of any new courses added.

If a student drops a class, they should return the materials for that course to the WVU Bookstore. If they drop a class and pick up another course in its place, they must return the materials for the dropped course when they pick up the materials for their newly added course.

Please contact the First Day Complete team by emailing FDC@mail.wvu.edu.

Opting Out of the Program

Yes. Students can opt out of this program during the opt-out period at the beginning of each major semester (fall, spring and summer). The opt-out period for the spring 2025 semester is December 9, 2024 through January 24, 2025. By opting out, students will not receive their required materials in a convenient package at a discounted rate, and access to digital content will be removed after the opt-out window closes. Options for purchasing course materials after opting out can be found on the bookstore website.

Opt out of the First Day® Complete program.

Before opting out, we encourage students to compare the pricing for individual books and access codes from Barnes and Noble to the First Day® Complete flat fee using the following steps:

On average, the First Day® Complete program provides students with course materials at a savings of 35-50%, but we recognize there may be semesters when the flat fee exceeds the retail amount for the cost of course materials, in which case it is a better financial decision to opt out of the program for the semester.

Yes, if they opt out for the spring 2025 semester anytime through January 24, 2025. Students will have 48 hours to return their physical textbooks or other course materials after they've opted out. If they don’t return the textbooks, the charge will remain on their WVU MyAccount, and they will be subject to a replacement and non-return processing fee.

After they opt out and return their textbooks, the charge from the program will be removed from their bill.

Yes. Students can change their opt-out status by following the instructions found in their opt-out confirmation email. They must make their final selection by January 24, 2025 at 11:59 pm Eastern.

Undergraduate students who have the First Day Complete charge on their account will need to log in with their WVU username and password to opt out. Graduate students are not eligible for this program and should not see a charge or need to opt out.

If an undergraduate student is logged in through their WVU username and password and is receiving an error message, they should email Barnes & Noble Customer Care.

Yes, each fall and spring semester undergraduate students are automatically enrolled in the program. Those students will need to determine if the program is beneficial to them based on their schedule for the semester. If they want to opt-out, they will need to do so for every fall and spring semester they don't want to participate in the program.

Course Materials

Yes. The program provides them with the option to purchase textbooks at a reduced rate during the return period at the end of the semester.

Normal use of highlighting and writing is permitted. The WVU Bookstore will use the same standards for determining acceptable condition of rental textbooks that it uses for determining the condition of books sold back as used books.

The deadline to return all rental textbooks is the last day of finals. Students will receive email reminders about the rental deadline to their MIX email.

Yes. They are required to return all course materials at the end of the semester. They will be issued the same title for the next semester.

Students may return the course materials on the same terms and timelines currently in place. If they drop a class and enroll in a different class, the WVU Bookstore will "swap" the required textbooks/codes so that they have what they need.

No. All students will have the option to have their course materials sent to their home address or picked up from the WVU Bookstore. Those who choose to ship their materials will be subject to an $8.95 shipping fee to be paid at checkout.

The WVU Bookstore works directly with faculty members, who submit their required course materials for the courses they are facilitating.