Billing | Student Accounts | West Virginia University

Summer 2018 Billing Information

ANNOUNCEMENT – The last day to enroll in a payment plan for summer is May 18. Learn more about CASHNet tuition payment plans here.

Late fees will be assessed on July 2.

Summer 2018 charges will be available for your review in STAR the week of March 26.

If you owe a balance, you will receive an email in your MIX account in early April. The email will include a statement of your charges and credits.

eCheck is the recommended form of payment with no convenience fees. These payments are posted immediately, and there’s no waiting in line! studentaccounts.wvu.edu/payment.
If sending a check via U.S. mail, a confirmation email will be sent to your MIX account once posted.
Credit card payments cannot be taken via phone for security reasons, but can be made online in STAR or the Parent/Guest Portal. Note: A 2.25% convenience fee will apply.
If a balance is due, you can still sign up for a monthly payment plan with CASHNet to spread payments out over several months at our Tuition Pay Page. Note: If you have already signed up with CAHNet for a monthly payment plan, you will not receive an email/statement in April. You will be contacted should your plan be insufficient to cover your charges.
Students with third party sponsors can find out more about third party billing HERE.
Refunds: If you have more than enough aid to pay your balance and are due a refund, you will not receive an email/statement in April. May 14 is the earliest refunds may be received by students signed up for direct deposit. You can sign up or verify your bank account info at studentaccounts.wvu.edu/refunds if a refund is expected. If a paper refund check is preferred, be sure to verify your mailing/local address in STAR for accuracy.
You can grant proxy access to parents or others who may be assisting with bill payment. This gives parents their own log in information and a passphrase they will need if calling in on your behalf. parent-guest.portal.wvu.edu

Billing and Financial Aid Questions?
To log a question, go to http://mountaineerhub.wvu.edu and click the “Contact Us” link at the top of the page. This will allow individuals to monitor the status of their ticket and allows questions to be routed more quickly to the correct person so individuals receive timely responses. You may also call the Mountaineer Hub at 304-293-1988, but please understand that due to an expected high call volume about spring billing, you could experience delays.

Students Must Complete the Student Health Insurance Waiver by August 1 if They Need to Opt Out of Student Insurance

The fall 2018 student health insurance waiver will be available at http://studentinsurance.wvu.edu with a deadline of August 1. Eligible students without an approved waiver on file by the deadline will be automatically enrolled in the WVU Aetna student health insurance plan. If you do not yet have an approved waiver on file, you may see the fall student insurance fee assessed to your account. Once the student insurance waiver is submitted and approved, confirmation will be sent to your student MIX email address and the fall 2018 insurance fee will be credited back to your student account within five business days. If your waiver is declined, you will receive an email to your MIX account indicating the reason and options for how to proceed. For more information about the student health insurance requirement, the WVU Aetna plan, or the insurance waiver, visit studentinsurance.wvu.edu, or contact the WVU Student Insurance Office at sio@mail.wvu.edu or 304-293-6815

How to View/Print Your Bill

Log into http://portal.wvu.edu.
Click "View Details" in the "Student Accounts" box to the right.
Click "Electronic Bill By Term/Make Payment" and select a term.
- Video Instructions can be found at HERE.
Parents who have been granted access by their student can view and pay bills HERE.