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Loan Repayment

How to Sign a Promissory Note

A promissory note is a signed/e-signed document containing a written promise to repay a loan based on the specific regulations of the loan.

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How to Complete Exit Counseling

If you graduate, withdraw, transfer, or drop below half-time registration status, and you have borrowed from WVU, you must complete the Exit Counseling requirement. This is an opportunity to remind yourself of your rights and responsibilities as a student loan borrower.

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Repayment and Servicing

After graduation, it is important that you make payments based on the schedule established with your lender. Our servicer, ECSI, is available to support borrowers by answering questions and giving guidance. Borrowers may contact ECSI via the ECSI Help Center website.

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