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Financial Responsibilities

Payment Due Dates

WVU sends eBills to MIX accounts at the beginning of the month, with a due date of the first of the following month. If you do not pay your balance due or have a payment plan in place that covers your balance by the due date, you are considered past due.

You will not receive a bill if you have paid your fees, have established a payment plan that covers your balance, have a sponsor paying your fees or have enough aid to cover your charges. 

Ways to Pay

Late Payment Fees

If you have a balance due of $200 or more on the due date of your eBill, and are not enrolled in a payment plan that covers your balance, you will be assessed a 2.25% late fee that will be reflected on your account. A 2.25% late fee will be assessed on the second day of every month thereafter until the billed amount is paid in full.

Financial Holds

Students who do not meet payment deadlines will be subject to having their account placed on financial hold. These holds can only be released after the balance has been paid in full or a previous tuition payment plan has been brought up to date. A financial hold will prevent you from: 

Collection Policy

If a debt is outstanding, you can be placed in collections. We attempt to prevent this by contacting you by email, paper bills, and other various communications. If you have an outstanding debt, please contact us through the Mountaineer Hub to discuss payment.

After we exhaust all internal efforts, we will issue a final letter to you with a deadline for payment. Failure to pay by the deadline will result in your account being referred to an outside agency for collection, which normally occurs near the end of the semester in which there is a delinquent balance. Collection placement will have a negative effect on your credit score. If you are in collections, you can contact the appropriate agency:

TSI - 1-800-550-9619 - Website

Williams & Fudge - 1-800-849-9791 - Website

ConServe - 1-800-724-4439 - Website

Reliant- 1-866-738-3178 - Website

Key2 - 1-877-322-5392 - Website

ACT - 1-888-830-7770  - Website

Cedar Collection Agency - 1-800-980-3357 - Website