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Info for Faculty and Staff: Fall Billing

Fall 2021


When did students and parents begin receiving communications about fall payment?

WVU began communicating about fall 2021 billing timelines and options for payment in May to give students in the WVU System and their families plenty of time to plan and budget for fall semester payment of tuition and fees.

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What information was included in these early communications?

These communications clearly outlined timelines and payment options, including the benefits of enrolling in CASHNet’s Tuition Payment Plan to assist with budgeting. As the new, streamlined WVU MyAccount platform rolled out, students also received information and tutorials on how to access their charges and make payments via the new system.

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When did fall charges become available to students?

Students who took advantage of priority registration were able to view their amount due for fall in WVU MyAccount via their WVU Portal on or around July 3. Students who owed a balance received a billing notification to their MIX email in early July that clearly outlined timelines, payment options, resources, and the fact that a 2.25% late fee would be assessed if payment arrangements were not made by August 1.

Students who still owe a balance after the August 1 payment deadline will receive another billing notification outlining charges due September 1.

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When was fall semester payment due?

Students who received a July billing notification must have paid their balance due, enrolled in a payment plan to cover their balance, or secured financial aid to cover their balance by August 1, 2021.

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What happens next for students who do not pay their balance due or enroll in a payment plan by September 1?

Students who still owe a balance of $200 or more after September 1 will be assessed a 2.25% late payment fee. Students who still owe a balance of $1,000 or more after September 1 will also be removed from classes on September 2 after 4:45 p.m. ET.

Students who are removed from classes will have until September 7 at 12:00 p.m. ET to pay their balance to $999 or less, plus a $250 reinstatement fee, to be reinstated to their classes.

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How is WVU ensuring students are aware of the September 1 payment deadline and the repercussions of late payment?

A series of emails and text messages will be sent throughout August to students who owe a balance to help ensure they are aware of the September 1 deadline, as well as their payment options, and encourage them to reach out to the University if they need assistance.

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Can students pay their charges and be reinstated to their classes if they are dropped for non-payment on September 2?

Yes. Students who are removed from classes due to non-payment will have until September 7 at 12:00 p.m. ET to pay their balance to $999 or less, plus a $250 reinstatement fee, to be reinstated to their classes.

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How will this affect a student’s University housing and dining plan status?

When students are removed from classes for non-payment, those with meal plans will still be able to eat in dining halls through the reinstatement period. University Housing will work closely with affected students in residence halls on next steps. This typically applies to a very small number of students.

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