Spring 2024
- When will students begin receiving communications about spring payment?
- What information was included in these early communications?
- When will students receive their spring semester charges?
- When did spring semester financial aid disburse and become available via direct deposit?
- When is payment due?
- Can students or their families pay their balance owed by credit card over the phone?
- What happens if the student does not pay their balance due by January 2?
- What happens next for students who do not pay their balance due by February 1?
- How is WVU ensuring students are aware of payment deadlines and the repercussions of late payment?
- Can students pay their charges and be reinstated to their classes if they are dropped for non-payment after the February 1 due date?
- Should advisers and instructors tell students who have been removed from classes to attend classes anyway?
- How will missing the January 2 payment deadline affect a student's class registration, eCampus and/or SOLE access, University housing, and dining plan status?
- How will missing the February 1 payment deadline affect a student's University housing and dining plan status?
- What about students with financial aid or benefits like the G.I. Bill?
- How will missing the January 3 payment deadline affect a student's class registration, eCampus access, University housing, and dining plan status?
When will students and parents begin receiving communications about spring payment?
WVU begins communicating about spring 2024 billing timelines and options for payment in mid-November to give students and families time to plan and budget.
What information was included in these early communications?
These communications clearly outline timelines and payment options, including the benefits of enrolling in a Tuition Payment Plan to assist with budgeting.
When will students receive their spring semester charges?
Spring charges will be available on or around November 17 in WVU MyAccount (via their WVU Portal) for students who have registered for spring courses. Parents and guests with Authorized User access to billing information will be able to view their student's charges via the WVU MyAccount Login website. More information and instructions on being granted Authorized User access are available on our Tutorials webpage.
Students who owed a balance received an eBill outlining the charges via their MIX email in early December. The electronic bills included a message outlining payment options and resources and that a 2.25% late fee would be assessed if payment arrangements were not made by January 4.
When did spring semester financial aid disburse and become available via direct deposit?
Financial aid disburses as payment toward the spring balance due on January 9 unless there are unsatisfied tasks for the aid. For students who were signed up for direct deposit by January 8, financial aid refunds start to become available via direct deposit on January 19. The exact date varies depending on a student’s bank.
When is payment due?
Payment for spring charges — and any other outstanding charges from previous semesters — is due January 2. See the What happens next if a student does not pay their balance due or enroll in a payment plan by January 2? section to review the penalties of missing the deadline.
- Pay their charges in full
- Enroll in a tuition payment plan to cover their balance
- Secure sufficient financial aid to cover their balance
Students who received a December billing notification must have paid their balance due, enrolled in a payment plan to cover their balance, or secured financial aid to cover their balance by January 3, 2022. Students who did not meet that deadline will be sent another billing notification outlining charges due February 1 at 4:45 p.m. ET.
Can students pay their charges and be reinstated to their classes if they are dropped for non-payment after the February 1 due date?
Yes. Students who are removed from classes due to non-payment will have until February 9 at 12:00 p.m. ET to pay their balance in full, plus a $250 reinstatement fee, to be reinstated to their classes.
What happens next for students who do not pay their balance due by January 2?
Students who owe a balance after January 2 will be assessed a 2.95% late payment fee if they have not done one or more of the following to cover their full balance:
- Paid their charges in full.
- Enrolled in a tuition payment plan to cover their balance.
- Set up a third-party sponsor contract with the WVU Hub.
- Covered their balance with financial aid.
They will then be sent an updated billing notification outlining charges due February 1. Students have ample notice to pay their charges before late fees are assessed. The WVU Hub sends reminders to ensure students are aware of their payment responsibilities.
What happens next for students who do not pay their balance due by February 1?
Students who owe a balance after February 1 will be removed from classes if they have not done one or more of the following to cover their full balance:
- Paid their charges in full.
- Enrolled in a tuition payment plan to cover their balance.
- Set up a third-party sponsor contract with the WVU Hub.
- Covered their balance with financial aid.
Please note that students who have financial aid reflecting as authorized aid in WVU MyAccount that is sufficient to cover their balance but has not arrived in their accounts by the February 1 deadline, will not be charged a February late payment fee.
How is WVU ensuring students are aware of payment deadlines and the repercussions of late payment?
A series of MIX emails and other outreach efforts will be sent throughout December and January to students who owe a balance to ensure they are aware of payment deadlines and payment options, and encourage them to reach out to the WVU Hub if they need assistance. Students should ensure their cell phone numbers are listed correctly and that they check their MIX email inbox frequently.
Can students pay their charges and be reinstated to their classes if they are dropped for non-payment after the February 1 due date?
Yes. Students who are removed from classes due to non-payment will have until February 9 at 12:00 p.m. Eastern to pay their balance in full, plus a $250 reinstatement fee, to be reinstated to their classes.
Should advisers and instructors tell students who have been removed from classes to attend classes anyway?
Students who are removed from classes on February 2 should continue to attend class only if they are planning to meet the payment requirements for reinstatement by the February 5 deadline. Please note that they will not have eCampus access until they are reinstated, and it may take up to one business day after payment for them to regain access.
How will missing the January 2 payment deadline affect a student's class registration, eCampus and/or SOLE access, University housing, and dining plan status?
Students’ class registration, housing plan, and dining plan will not be affected unless they do not pay their balance due or sign up for a payment plan by February 1. This gives students four weeks after the January late fee is assessed to work with the University on payment options.
How will missing the February 1 payment deadline affect a student's University housing and dining plan status?
When students are removed from classes due to an outstanding balance, those with meal plans will still be able to eat in dining halls through the reinstatement period. University Housing will work closely with affected students in residence halls on next steps. This typically applies to a very small number of students.
What about students with financial aid or benefits like the G.I. Bill?
Students who have financial aid or other benefits finalized that are sufficient to cover their balance, but have not arrived in their accounts by January 2, will not be charged a late fee.